George Marcotte
24 Van Every §
Kirland (Quebec) § H9J 2P5
cellular: (514)
952-7981 § residence: (514) 428-9706 § email: email@georgemarcotte.com
Synopsis
· Robust experience as an analyst in computer system
· Diversified
knowledge in implementation, installation and support of different data processing
products
· University diploma
· Recognized as
being flexible and having many aptitudes in project management
History of employment
ADP 2006 -
(Integrated business
administrative solutions)
Payroll implementation
specialist for Small Business.
Orion Montreal 2004 -2005
(Supplier of Internet High
speed, Internet host and "Hot Spot" (wireless Wi-Fi)
Sales and support (Montréal
region), for the services provided by Oricom (Québec city)
Integrated Office Solution 2003 - 2003
(Montréal Distributor of Toshiba office products)
Office system product
Analyst
·
Responsible for pre-sales support and
sales representatives training, technicians support on the equipment and
networking software, client’s document flow analysis and others.
Technology used: □ Multi function laser printer (20-80 pages/minutes)
□ Electronic documents management (scan, fax and email)
Heidelberg Canada 2002 – 2003
(International
manufacturing company, supplier of printing solutions)
Digital product Specialist
Responsible for presale support and installation of
multifunctional products
· Worked together with a salesman on project development
with presentations, demonstrations and preparation of propositions.
· Created applications using
several types of different software packages such as Visual Studio.net, Acrobat
Form, VBA, ASP and JavaScript. An
interface for Intranet documents submissions was created for the Reproduction center
of the City of Ottawa.
Technology used: □ Color and black and
white high speed laser printer (150 pages/minutes)
□ Electronic
documents management (scan TIF) and form (Adobe PDF)
□ Variable data
with Planet Press and NexTreme
□ Multiple
platforms integration (PC, Sun, Mac and main frame) and virtual network
Xerox Canada 1983 - 2001
(Documents production
company manufacturing monochrome and color multifunction products)
Digital
product Analyst (2000 –
2001)
Responsible
for presale support and implementation of multifunctional products.
·
Worked together with a salesman on projects development
with presentations, demonstrations and preparation of propositions.
·
Validated the technical solutions according to customers’
specific needs.
·
Participated in the implementation of many electronic document
management devices at Banque Nationale, in order to increase the
effectiveness of employees using efficient documents work flow.
·
Analyzed, corrected and resolved several problems of
connectivity.
Technology used: □ Multi function laser printer (20-80 pages/minutes)
□ Electronic
documents management with OCR (scan, fax and email) and electronic form generator
Printing system
consultant (1985 - 2000)
Communication problems national specialist, responsible
for the after sale support of various computer systems.
· Participated
in the installation of laser printers with electronic forms at Merck Frost
in a strict and protected AS400 environment.
· Collaborated
in establishment of the first outlines of multi-function printers in varied
environments such as main frame (Future), Sun (Erickson) and
Novell (Radio Canada).
· Found
solutions to color stability problems at BL Litho. Analysis of
these problems was of a great utility for the Xerox engineers.
· Participated in
planning and implementing data-processing projects for interventions follow-up in
the resolution of problems requiring a lot of time and many resources.
· Ensured a
good contact with the various groups of North-American engineers
· Fast
interventions and effectiveness avoided the cancellation of several $500 000
machines. Problems were mainly related
to the connectivity.
· Acted as mentor for my
colleagues, helped them develop their knowledge and increased the level of
efficiency of the group.
· Assured availability 24 hours/7 days for the whole
Canadian territory.
· Troubleshooter for complicated color problems that
needed a good understanding of the Pantone process
· Managed a
structured international network.
Technology used: □ High speed color and monochrome laser printer
□ Electronic documents
management and forms
□ Main frame connectivity
"bus&tag", "twinax" AS400, Ethernet
□ Management of
form FDL/PDL, UDK and PCL (HP)
□ Pantone color
management, SWOP in CMYK mode
□ Data capture technique
at different stages during the printing process (dump, sniffer, trapping and
others)
Director and technical
specialist, Xerox Service Centres (1983 - 1985)
Supervision and
technical management of 15 microcomputer technicians.
· Coordinated the work of various employees in a
growth sector.
· Implemented a new service of on-site
microcomputer repairs.
· Revised and updated the calls and parts
management computer program.
Education
Université du Québec à
Montréal
Diploma in computer
science, concentration in network and artificial intelligence
College Lionel Groulx
Microcomputing
Certificate, concentration in assembler.
Technical training
Payroll
|
Canadian Payroll Association diploma (CPA) |
Software
|
Visual Studio.net, Access, FrontPage,
Photoshop, QuarkXPress, TextBridge, Word, Excel, ProjectManager, Focus and
several others. |
Networks
|
Microsoft Network,
Novell, Unix, AppleTalk TCP/IP, IPX, Ethernet, Token Ring, SNMP, SNA, VTAM, NCP
|
Materials
|
Network server, router (Cisco) and Web server Computer IBM, Mac and Sun, network interface Postscript compiler Fiery, Splash and Scitex
for color printer Varied range of color printers and
multifunction varying from 4 to 150 pages/minute |
Operating Systems
|
Windows Vista, XP, 2000, 98, Server 2003, UNIX Solaris, Mac OS 9-10,
TSO,
IMS, AS400
|
Languages
|
Visual Basic, ASPX, ASP, JavaScript, VbScript, Pascal, Postscript,
PCL.
|
Tools
|
Network Sniffer, Spectrometer and several other manufacturers tools
|
Additional skills
Ø Formation on Novell, UNIX and Microsoft (presently on Microsoft Office 2007)
Ø Technical seminars given by Microsoft, Cisco and other companies
Ø Regular readings on new
data-processing technologies
Leisure
Participate
actively in the organization of international motorized sporting events